Refund and Returns Policy

Effective Date: August 15, 2025

At Blostopin, your satisfaction is our priority. We are committed to providing high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, our Refund and Returns Policy ensures a smooth and transparent process.

1. Returns Eligibility

To qualify for a return, the following conditions must be met:

  • Item Condition: Must be unused, undamaged, and in its original packaging.
  • Return Period: Items must be returned within 30 days of purchase.
  • Proof of Purchase: A valid order number, receipt, or invoice is required.

2. Non-Returnable Items

The following items are non-refundable and cannot be returned:

  • Customized or personalized products
  • Opened, used, or altered items
  • Gift cards and downloadable digital goods

3. How to Return an Item

  1. Contact Customer Support
    • Email: info@blostopin.com
    • Phone: (610) 317-9047
    • Request a Return Authorization Number (RAN)
  2. Package and Ship Your Item
    • Securely pack the item
    • Include the RAN and original receipt
    • Ship to the address provided by our support team
    • Note: Return shipping costs are the customer’s responsibility unless the return is due to a product defect or our error.
  3. Inspection and Processing
    • We will inspect the returned item upon arrival.
    • If it meets our return criteria, we will issue a refund or exchange.

4. Refunds

  • Refund Method: Issued to the original payment method.
  • Processing Time: Typically 7–10 business days after receiving your return.
  • Shipping Fees: Non-refundable unless the return is due to our error or a defective product.

5. Exchanges

If you’d like to exchange an item (for a different size, color, or product):

  • Follow the same return procedure.
  • If the new item costs more, you will be billed the difference.
  • If it costs less, we will issue a refund or store credit for the difference.

6. Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us immediately via email or phone.
  • Provide your order number and clear photos of the damaged product.
  • We will arrange a free return shipping label and either:
    • Send a replacement, or
    • Issue a full refund, including shipping costs.

7. Late Returns

Returns made after 30 days may not be accepted. However, in certain exceptional cases, we may review late return requests at our discretion.

8. Contact Us

If you have any questions about this Refund and Returns Policy, contact us:

Blostopin
📞 (610) 317-9047
🏠 1825 Center St #APT B201, Bethlehem, Pennsylvania
📧 info@blostopin.com
🌐 www.blostopin.com